If you haven't seen the system yet, check it out here: app.swimsmooth.com
The new Swim Smooth Coaching System brings all of Swim Smooth's coaching to your fingertips on your phone, tablet or computer. It's an intelligent system that tailors coaching and training sessions to your individual needs to improve your stroke technique, swim fitness and open water skills. To show you a little more how it works we've created a new tour video on Youtube here:
Janine Willis, Age Group Triathlete: This app is amazing, there is so much info it feels like you literally have Paul there coaching you!
FAQsWe have had plenty of questions about the new system, the most common are:
- Is there a tie in period when subscribing? No you can unsubscribe at any time at the click of a button in the Account Settings area. In fact if you are unhappy with the system you can contact us and claim a full refund in the first 14 days.
- Can I take a look around the system before subscribing? Sorry at the moment we don't have a trial which is why we created the tour video above for you.
- I'm a coach, what subscription do I need? You should use a normal single license, either monthly or annual. Any user can switch between coach and swimmer modes at any time. If you are a club with multiple coaches, choose one of the
- I'm on a slow connection, how do I lower the bandwidth of the videos? This should happen automatically on your phone or tablet but if you on a computer just go to the bottom right of any video and un-click the 'HD' button.
- Do I need an internet connection to use the system? Yes you do, unfortunately the content is just too extensive to download everything onto any current device.
- I can't view the website on Google Chrome on my PC! Sorry about that, we fixed this bug yesterday, it should work fine for you now.
If you have a question yourself, just send us a quick email to email@example.com and we'll get right back to you.